From www.businessknowhow.com (And 10 ways the Virtual Assistant makes sure she never ever hears them).
1. Keeps clients waiting. (Be organized and respectful.)
2. Cant spel, cant rite, cant talk two good. (Keep that dictionary close, have access to experienced freelance proofreaders, think before you speak.)
3. Territorial -- won’t let anybody near the boss, even people who need access. (Defend only those who ask for or need defending. Discretion comes into play here, and learning from experience.)
4. Expecting raises for mediocre work. (In the case of the independent professional, it would read, “Raising rates and giving no value for the money.” Keep skill level high and when you need to hike your rates, it will seldom be protested.)
5. Comes in late, leaves early, or takes extra long lunch breaks on a regular basis. (Again, the virtual assistant doesn’t generally have such luxuries, and must be available at the hours she has established for her business. This earns trust, confidence and respect from clients.)
6. Interrupts the boss to help with every single decision that needs to be made. (The virtual entrepreneur is a business owner, too, and can appreciate the need to keep the decision-making process uncomplicated. In the role of virtual assistant, of course, serving the clients needs is the main priority.)
7. Keeps a messy desk and can’t ever find anything when it’s needed. (A time-waster and a sign to the client to look elsewhere for help. Again, organize.)
8. Stays on the phone "chit-chatting" or taking too many personal calls. (Be there when the client calls. They’ve already probably been put on hold five times today already by people they’re NOT paying to take their calls.)
9. Doesn’t show respect to the boss or treats co-workers poorly. (Well, that’s the short route to one less client. If they’re happy, you’re in business.)
10. Doesn’t get enough details in telephone messages to identify the caller or the purpose of the call. (Yes, it’s a busy life, but take the time to do the small things well. Life is in the details, and so is success.)
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Getting ready to “meet the clients”? American Express’ Open For Business presents some interesting ideas on how to pitch your 
8. Pirates of Silicon Valley (2000). Apple vs. Microsoft.
1. Make Eye Contact
8. Being able to pursue my dream of creating a work/life balance that allows me the freedom to pursue other goals.
7. That the FedEx deadline was made and that important package is safely off to Rome…..New York.
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